For all returns and exchanges please read below and contact us at firstname.lastname@example.org
Free returns are available for a full refund within 14 days after delivery.
Free exchanges and store credit are available within 30 days of delivery date.
We value our customer and product, therefore if for some reason there is damage within 60 days of delivery please send us an email to email@example.com .
We will analyze each order on a case to case basis and come up with the best solution together.
If there is damage outside of the 60 day delivery window please contact us at firstname.lastname@example.org
Sadly, we cannot create international return labels. Our customer will have to cover for the return shipping cost. Please ship all returns to the address below, we do not accept exchanges for any international orders.
Please ship to:
Hannah B. Jewelry
333 E. 49th St.
Ny, Ny 10017
Please allow 3-7 days for processing from the date we receive it.
Unfortunately, we cannot be responsible for items that are lost in transit on the way to our facilities.